Visualize Ticket Submission Data in Zendesk Explore
How do I visualize the number of users submitting tickets in a different format?
To visualize the number of users submitting tickets in a different format, you can adjust the report settings in Zendesk Explore. After setting up your report, you can move the 'Ticket Created - Year' and 'Ticket Created - Month' from the Rows panel to the Columns panel.
Then, use the visualization selector to choose your preferred chart type. A column chart is recommended for this type of report, but you can select any format that best suits your needs. This flexibility allows you to present your data in a way that's most understandable for your audience.
More related questions
How can I find the number of unique users submitting tickets each month in Zendesk?
To find the number of unique users submitting tickets each month in Zendesk, you can use the Explore feature. This involves creating a report that counts each user only once, regardless of how many tickets they submit. Start by opening Explore and…
What permissions are needed to create a report in Zendesk Explore?
To create a report in Zendesk Explore, you need to have either Editor or Admin permissions. These permissions allow you to access and manipulate the data within Explore. If you're unsure about your permissions, you can check with your Zendesk…
Can I filter the report to show only the last 12 months of data?
Yes, you can filter your Zendesk Explore report to show only the last 12 months of data. This is done by editing the date range in the report settings. Click on 'Ticket Created - Year' and choose the period you want to analyze. For the last 12…
How can I calculate the average number of tickets per user each month?
To calculate the average number of tickets per user each month in Zendesk Explore, you need to create a custom metric. This involves using the Tickets dataset to build a query. Add the metrics 'DCOUNT(Tickets)' and 'DCOUNT(End-users)' to your…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
