Viewing Others' Tasks in Google Calendar
Can I see tasks created by others in my Google calendar?
No, you can only see tasks in your Google calendar that you have created and own in Zendesk Sell.
If an admin or another user creates a task and assigns it to you, it will not appear in your Google calendar. You must be both the owner and creator of the task in Sell for it to sync to your Google calendar.
More related questions
How do I sync my Google tasks with Zendesk Sell?
To sync your Google tasks with Zendesk Sell, you need to enable the Google integration in Sell. Start by clicking the Settings icon, then select Integrations > Integrations. Locate the Google integration and click Enable. You'll be prompted to…
What happens to tasks not associated with a contact or deal in Zendesk Sell?
Tasks in Zendesk Sell that are not associated with a contact or deal will not be synced to your Google calendar. This means that only tasks linked to specific contacts or deals will appear in the Base Tasks calendar in Google. It's important to…
What happens if I delete a task in Zendesk Sell?
Deleting a task in Zendesk Sell does not remove it from your Google calendar. The task will remain in the Base Tasks calendar in Google even if you delete it in Sell. However, if you delete a synced task directly in Google, it will be removed from…
How often do Zendesk Sell and Google sync tasks?
Zendesk Sell and Google sync tasks every 15 minutes. This means that any new tasks or changes made in either platform may take up to 15 minutes to appear in the other. If you don't see immediate updates, give it a little time for the sync to…
Can I edit tasks created in Zendesk Sell from Google calendar?
Yes, you can edit tasks in your Google calendar that were created in Zendesk Sell. While tasks created directly in the integrated Google calendar won't sync back to Sell, you can still make changes to tasks that originated in Sell and have been…
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