You can easily view and download your Zendesk invoices through their platform. To do this, you need to access the billing section of your account where all your invoices are listed. From there, you can select the invoice you wish to view or download. If you need to change the invoice address or update the billing contact list, you can find detailed instructions in theManaging invoicessection.
If your credit card payment fails on Zendesk, there are a few steps you can take to resolve the issue. First, ensure that your credit card details are up-to-date and correct. If the problem persists, you might need to contact your bank to check for…
Changing your payment method or currency on Zendesk is straightforward. You can update your payment details by accessing the payment settings in your account. This includes switching to a different credit card or changing the currency used for…
If your Zendesk account is suspended due to payment issues, it is crucial to resolve the payment problem as soon as possible to reactivate your account. This might involve updating your payment information or contacting your bank. Once the payment…
Viewing and managing your Zendesk subscription is simple. Both account owners and administrators can access subscription details, including current plan types and agent seats. Account owners and billing admins can also make changes to…
Adding new products or upgrading your Zendesk plan is a straightforward process. You can compare plan options and choose a billing cycle that suits your needs. Additionally, you can purchase product add-ons to enhance your Zendesk experience. For…
To cancel your Zendesk account, you must be the account owner. The process involves accessing your account settings and following the cancellation steps provided. It's important to note that cancelling an account is a permanent action. For detailed…
Changing the account owner on Zendesk is possible if you have the necessary permissions. This process involves verifying the current owner's email address and following the steps to assign a new owner. If the current owner is unavailable, there are…