After completing your Zendesk trial, you can easily view your buying options. Simply go to the Admin Center, click on 'Account' in the sidebar, and then select 'Billing > Subscription'. Here, you'll see your Zendesk Suite trial plan listed, along with a couple of buying options. If you already know which plan you want, you can directly purchase the plan you used during the trial by clicking 'Buy your trial'. Alternatively, if you want to explore and compare different Zendesk plans, including Suite and Support plans, click 'Compare plans'. For more details, check out the originalZendesk help article.
The Zendesk plan recommendation quiz is a helpful tool to find the best plan for your business. If you're unsure which plan to choose, you can take this short quiz by clicking 'Learn more' on the trial home page and then 'Get plan recommendation'….
Zendesk determines the best plan for your business through a series of questions in their plan recommendation quiz. You'll be asked about your preferred customer contact methods, the type of support solution you need, additional important features,…
Zendesk plans offer various options for customer contact to suit different business needs. You can choose from traditional email communications, live chat, help center searches, social media interactions (like Facebook Messenger, WhatsApp, and X),…
Zendesk offers three main types of support solutions to cater to different business needs. The 'Basics' option is ideal for those starting a customer support team and looking for an out-of-the-box solution. The 'Flexibility' option is suitable for…
Zendesk provides several features to enhance ticket management and customization. You can tailor forms and fields for relevant information gathering, give limited access to certain team members, route tickets based on agent expertise, and involve…
Zendesk's plan recommendations are influenced by several factors based on your quiz responses. These include your preferred customer contact methods, the type of support solution you need, additional important features, and the size of your support…