View-only Access for Zendesk Explore Queries
Understand the access level for queries in Zendesk Explore and its implications.
Is there a View-only access for queries in Zendesk Explore?
No, there is no View-only access for queries in Zendesk Explore. When an agent opens a query, it opens in the query builder, which means they can make changes to the report. This is important to consider when sharing queries with other users, as they will have the ability to edit the query.
More related questions
Can I share Explore reports with people outside of Zendesk?
No, you cannot directly share Explore reports with users outside of Zendesk. However, you can share dashboards with external users. A practical workaround is to create a dashboard that contains only one report for the purpose of sharing. This way,…
How can I share a query with other Zendesk users?
You can share a query with other Zendesk users if they have access to the dataset. They can view the saved query by searching for it on the Queries page in Explore, or you can provide them with a direct link to the report. Keep in mind that there…
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