Yes, you can view which leads are currently in an email sequence by using the 'Ongoing Sequences' smartlist column in Zendesk Sell. This feature allows you to easily identify and manage leads that are part of active sequences.
This can be particularly useful if you need to make adjustments or stop sequences for specific leads.
No, manually sending an email does not stop an email sequence in Zendesk Sell. If you send an email to someone who is already enrolled in a sequence, the sequence will continue as scheduled. To stop an email sequence, you need to manually end it on…
To stop an email sequence for multiple leads, you can use the API for batch unenrollment. This allows you to stop the sequence for a large group of leads at once, similar to how you can add up to a thousand leads to a sequence simultaneously. If…
Zapier can be used to automate the process of stopping an email sequence when a sales rep sends an email. This integration can help streamline your workflow by automatically ending sequences based on specific triggers, such as sending an email….