image for site

View Inbox and Sent Emails in Zendesk Sell App

Discover how to access your email inbox and sent items in the Zendesk Sell mobile app. Stay organized with your communications on the go.

How do I view my email inbox and sent items in the Zendesk Sell app?

To view your email inbox and sent items in the Zendesk Sell app, go to the Today tab and select the Communication option. Here, you can see all emails exchanged with leads or contacts, organized into folders like Inbox, Sent, and Archived. This feature helps you keep track of your email communications directly from your mobile device.


More related questions

How can I send an email using the Zendesk Sell mobile app on Android?

You can easily send emails directly from the Zendesk Sell mobile app on your Android device. Simply navigate to the Leads, Contacts, or Deals tab, select the recipient, and tap their email address to open the email creation window. Compose your…

Can I create and save email templates in the Zendesk Sell mobile app?

Yes, you can create and save email templates in the Zendesk Sell mobile app. After composing an email, tap the Template icon at the top and select 'Save as Template'. Give your template a unique name for easy retrieval. You can also insert merge…

How can I view my communication history with a lead or contact in Zendesk Sell?

To view your communication history with a lead or contact in Zendesk Sell, tap the Communication tab for the specific record. This will show you past email and phone communications, and you can also send emails directly from this page. This feature…

Is it possible to copy an email address from the Zendesk Sell mobile app?

Yes, you can copy an email address from the Zendesk Sell mobile app. Navigate to a contact, click on the email icon, and you can copy the email address from there. This feature is available on both Android and iOS devices, making it easy to use…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites