Verify Domain Ownership for Zendesk Search Crawler
How do I verify domain ownership for Zendesk's search crawler?
To verify domain ownership for Zendesk's search crawler, ensure your homepage is publicly accessible and the verification tag is correctly placed.
The search crawler checks domain ownership each time it runs, which can take up to 24 hours. If verification fails, you'll receive an email notification. To troubleshoot, make sure your homepage is accessible without login or authentication requirements. Also, ensure the verification tag is correctly implemented in the<head>section of your homepage. You can have multiple verification tags for different crawlers on the same domain. For more details, seeManaging search crawlers.
More related questions
What should I do if my sitemap cannot be processed by the search crawler?
If your sitemap cannot be processed, ensure the sitemap URL is correct and publicly accessible. The search crawler uses the sitemap defined during setup each time it runs. If it can't process the sitemap, you'll receive an email notification. To…
How can I fix the 'Locale not detected' error in Zendesk's search crawler?
To fix the 'Locale not detected' error, ensure the locale matches a configured help center locale. This error occurs when the search crawler can't detect a locale or the detected locale doesn't match any help center locales. Check that thelang…
What does the 'Title not detected' error mean and how can I resolve it?
The 'Title not detected' error means the search crawler couldn't find a title for a record. To resolve this, ensure the affected page has a<title>,<h1>, or textual content in the<body>tag. The crawler uses these elements to determine the…
How do I fix the 'Body not found' error in Zendesk's search crawler?
To fix the 'Body not found' error, ensure the affected page is properly marked with the<body>tag. This error indicates that the search crawler couldn't detect the body of a page. Verify that the<body>tag is correctly implemented on the page…
What should I do if I encounter an HTTP status code error with Zendesk's search crawler?
If you encounter an HTTP status code error, check the page's accessibility and update the sitemap. Common errors include 404 (Page not found), 403 (Forbidden), and 5xx (Server error). Ensure the sitemap is current and all URLs point to existing,…
How can I resolve the 'Invalid URL domain' error in Zendesk's search crawler?
To resolve the 'Invalid URL domain' error, ensure the page's domain matches the configured domain. This error occurs when a URL in the sitemap is not on the domain set during crawler setup. Verify that the domain of the page triggering the error…
What does the 'Undetermined' error mean in Zendesk's search crawler?
The 'Undetermined' error may be due to exceeding the external records limit or JavaScript redirects. This error can occur if you've exceeded the 50,000 external records limit or if the page uses JavaScript location redirects. To resolve, delete…
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