Verify Data in Your Zendesk Dashboard
Use the drill in feature to verify the accuracy of data in your Zendesk dashboard, ensuring reliable reporting.
How do I verify the data in my Zendesk dashboard?
To verify the data in your Zendesk dashboard, you can utilize the drill in feature. This tool allows you to see the exact data points, such as ticket numbers and call IDs, that are represented in your dashboard's visual elements. This ensures that the data displayed is accurate and aligns with your expectations.
More related questions
How can I identify the specific data in my Zendesk report?
To identify the specific data in your Zendesk report, you can use the drill in feature. This feature allows you to see the specific tickets, call IDs, or other data that make up the elements of your report, such as columns, pie slices, or table…
What is the drill in feature in Zendesk reports?
The drill in feature in Zendesk reports allows you to delve deeper into the data that makes up your report. By using this feature, you can view the specific tickets, call IDs, or other data points that contribute to the visual elements of your…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
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Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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