The Ticket Comments API is a tool you can use to get an overview of the size of attachments by ticket in Zendesk.
While you can't get a detailed breakdown of storage usage by ticket ID, the Ticket Comments API allows you to view a breakdown of comments and tickets with attachments and their sizes. This can help you identify which attachments are taking up the most space, aiding in more efficient storage management.
Currently, Zendesk does not offer a way to get a detailed breakdown of storage usage by ticket ID. This means you can't pinpoint exactly which tickets to delete to free up space. However, you can view your overall storage usage by checking out the…
To view storage usage for your Zendesk account, you can refer to the article on Managing data storage in your Zendesk account. This resource provides tips on how to remove data to free up space. While a detailed breakdown by ticket ID isn't…