Using jQuery for Zendesk Ticket Form Disclaimer
Can I use jQuery to add a disclaimer to a Zendesk ticket form?
Yes, you can use jQuery to add a disclaimer to a Zendesk ticket form, but you need to import the jQuery library first.
Since jQuery is not provided by default in Zendesk themes, you must include it in your theme's code. Once imported, you can use jQuery statements to append disclaimers to specific ticket forms based on user selection. Ensure your code is placed correctly in thescript.jsfile for it to work.
More related questions
How can I add a disclaimer to a specific ticket form in Zendesk Help Center?
You can add a disclaimer to a specific ticket form by customizing the JavaScript code of your help center theme. To do this, place the necessary code in thescript.jstab after the$(document).ready(function() {line. This code checks the…
How can I style a disclaimer in a Zendesk ticket form?
To style a disclaimer in a Zendesk ticket form, you can add an ID to the disclaimer element and define its styling in your CSS file. For example, you can make the disclaimer text red by adding an ID to the disclaimer paragraph and then specifying…
Is it possible to add a disclaimer to multiple Zendesk ticket forms?
Yes, you can add a disclaimer to multiple Zendesk ticket forms by modifying the JavaScript code to check for multiple form names. You can use logical operators in theifstatement to include several form names. This way, the disclaimer will…
Can I add a hyperlink to a disclaimer in a Zendesk ticket form?
Yes, you can include a hyperlink in a disclaimer within a Zendesk ticket form by using HTML anchor tags. For example, you can add a 'click here' link by embedding the URL within an anchor tag in the disclaimer text. This allows users to navigate to…
How can I add a disclaimer to every article in Zendesk Help Center?
To add a disclaimer to every article in Zendesk Help Center, you can edit thearticle_page.hbstemplate from the Guide theming interface. By including a banner or disclaimer in this template, it will appear on all article pages, ensuring…
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