image for site

Using Dot Charts in Zendesk Explore

Explore how dot charts in Zendesk display data with dots for easy comparison, with options for customization and trend lines.

What is a dot chart and how is it used in Zendesk Explore?

A dot chart in Zendesk Explore is similar to a bar chart but uses dots to represent metric values. Attributes are displayed on the Y axis, while metrics are on the X axis, making it easy to compare results.

Dot charts are useful for reports with sorting or benchmarking, and you can add trend lines to track changes. You can customize the chart by editing colors, axis text styles, and adding trend lines for each metric.


More related questions

What are the best chart types for comparing categories in Zendesk Explore?

Zendesk Explore offers several chart types that are ideal for comparing categories. These include bar charts, dot charts, treemaps, bubble packs, and picto charts. Each of these chart types provides a unique way to visualize data, making it easier…

How does a bar chart work in Zendesk Explore?

A bar chart in Zendesk Explore displays results from left to right, with attributes on the Y axis and metrics on the X axis. This makes it easy to compare results, especially when sorting or benchmarking. Bar charts are displayed on a grid,…

How can I use a treemap in Zendesk Explore?

Treemaps in Zendesk Explore visualize hierarchical data using nested rectangles, with the size of each rectangle proportional to the attribute value. This makes it easy to compare several results at once. You can rearrange the hierarchy by dragging…

What is a bubble pack and when should I use it in Zendesk Explore?

A bubble pack in Zendesk Explore is ideal for identifying the largest and smallest results when your attribute contains several different values. Bubbles vary in size based on the number of results a value contains. Bubble packs work best with a…

How do picto charts work in Zendesk Explore?

Picto charts in Zendesk Explore use images or symbols to visualize differences in each value, functioning best with one metric and one attribute with a small number of values. You can customize picto charts by selecting new images, adjusting icon…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites