Updating Zendesk Messaging Android SDK Credentials
What steps are needed to update Zendesk Messaging Android SDK credentials?
To update your Zendesk Messaging Android SDK credentials, sign into the Admin Center under your business subdomain. Click Channels in the sidebar, then select Messaging and social > Messaging. Choose the Android channel to edit, go to the Notifications tab, and enter the new credentials: privateKey, clientEmail, and projectId. Repeat this process for all Android channels.
More related questions
What changes are affecting Zendesk Android SDK users due to Google's Firebase update?
Google's Firebase update requires Zendesk Android SDK users to take action to avoid push notification disruptions. Google is transitioning from static access keys to OAuth 2.0-based tokens for Firebase Cloud Network authorization. This change…
How can I update my Zendesk Chat Android SDK credentials?
To update your Zendesk Chat Android SDK credentials, navigate to the Chat dashboard and go to Settings > Account > API & SDKs. In the Mobile SDK section, select the app you want to edit and upload the JSON file containing privateKey, clientEmail,…
How do I update credentials for Zendesk Sunshine Conversations Android SDK?
To update credentials for the Zendesk Sunshine Conversations Android SDK, log into your Sunshine Conversations dashboard. Select the app with the affected Android SDK integration, choose the Android SDK integration, and click Configure. Enter the…
Do I need to make any code changes for Zendesk Android SDKs due to the Firebase update?
No code changes are required for Zendesk Android SDKs due to the Firebase update. The necessary updates involve uploading new Google service account credentials in the settings. Once completed, push notifications will continue to operate as before.
Where can I find the JSON file needed for updating Zendesk Android SDK credentials?
To obtain the JSON file needed for updating Zendesk Android SDK credentials, go to the Firebase console, click Settings > Service Accounts, and generate a new private key. Save the JSON file securely, as it contains the privateKey, clientEmail, and…
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