Unique Permissions of a Zendesk Account Owner
What unique permissions does a Zendesk account owner have?
A Zendesk account owner has special permissions beyond those of an administrator. These include managing subscription changes, billing, and account settings.
The account owner can update the subscription plan, manage billing details, and even change the account subdomain. They also have the authority to cancel the account or transfer ownership to another administrator. For more details, check out theoriginal link.
More related questions
How can a Zendesk account owner manage subscription changes?
The account owner can manage subscription changes by updating the plan level, adding or removing products, and adjusting the agent count. These capabilities allow the account owner to tailor the Zendesk services to fit the organization's needs,…
What billing and payment management tasks can a Zendesk account owner perform?
A Zendesk account owner can handle various billing and payment tasks, such as viewing and downloading invoices, updating the invoice address, and changing the payment method. They can also determine who receives invoices and adjust the payment…
How can a Zendesk account owner change the account subdomain?
The account owner has the ability to rename the account subdomain, which is a unique feature not available to regular administrators. This capability allows the account owner to ensure that the subdomain reflects the organization's branding or any…
Can a Zendesk account owner transfer ownership to another administrator?
Yes, a Zendesk account owner can transfer ownership to another administrator. This is useful if the current owner is leaving the organization or if there's a need to delegate responsibilities. The process involves selecting a current administrator…
What account changes can a Zendesk account owner make?
A Zendesk account owner can make several account changes, including renaming the account subdomain, selecting domains for ticket exports, and canceling the account. These changes allow the account owner to maintain control over the account's…
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