Understanding Zendesk's Default Email Setup
What is the default email setup in Zendesk?
The default email setup in Zendesk is designed to streamline your communication with customers. It includes a comprehensive guide to understanding how the email channel works within Zendesk, from handling incoming email requests to managing notifications.
Part 1 of the guide explains the mechanics of the email channel, while Part 2 delves into the specifics of processing incoming emails and setting up notifications. This setup ensures that you can efficiently manage customer inquiries and maintain a high level of service. For more detailed instructions, you can refer to the 'Getting started with email' section in the Zendesk help documentation.
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