Understanding Zendesk's 8192 Bytes Email Error
Learn what the 'Email size cannot exceed 8192 bytes' error means in Zendesk and how to resolve it by reducing email body content.
What does the Zendesk error 'Email size cannot exceed 8192 bytes' mean?
This error means that the email body content generated by a trigger or automation exceeds the 8192 bytes limit.
In Zendesk, this error typically occurs when there's too much liquid markup or HTML formatting in the email body. To fix this, you need to reduce the content within the email body of the trigger or automation. For more details, you can check out the articles onManaging triggersand Creating and managing automations for time-based events.
More related questions
How can I resolve the 'Email size cannot exceed 8192 bytes' error in Zendesk?
To resolve this error, you need to decrease the content in the email body of your trigger or automation. This error occurs when the email body content exceeds the 8192 bytes limit due to excessive liquid markup or HTML formatting. Simplifying the…
Why does the 8192 bytes limit in Zendesk emails pose a challenge?
The 8192 bytes limit can be challenging because it restricts the amount of content you can include in an email body. Users often find it difficult to fit complex templates, like NPS scoring, within this limit while also including necessary text and…
What are some common scenarios where the 8192 bytes error occurs in Zendesk?
This error often occurs when creating complex automations or triggers with extensive liquid logic or HTML. For instance, users may encounter this issue when sending customized survey emails or automating internal team communications. Consolidating…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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