Understanding the Zendesk End-User Guide
Learn about the Zendesk end-user guide and how it helps users navigate and utilize Zendesk effectively.
What is the purpose of the Zendesk end-user guide?
The Zendesk end-user guide is designed to help users understand how to effectively use Zendesk. It provides detailed instructions and tips for navigating and utilizing the platform's features. Whether you're new to Zendesk or looking to enhance your skills, this guide is a valuable resource.
For more detailed information, you can refer to theoriginal Zendesk end-user guide.
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Who is the author of the Zendesk end-user guide?
The Zendesk end-user guide is authored by Jennifer Rowe from the Zendesk Documentation Team. Jennifer and her team are responsible for creating comprehensive and user-friendly documentation to assist both agents and end-users in navigating Zendesk….
When was the Zendesk end-user guide last edited?
The Zendesk end-user guide was last edited on November 1, 2021. Keeping documentation up-to-date is crucial for ensuring users have access to the latest information and features. For the most current version, visit the [Zendesk end-user…
How can I follow updates to the Zendesk end-user guide?
You can follow updates to the Zendesk end-user guide by using the 'Follow' feature. This allows you to receive notifications whenever there are changes or new information added to the guide, ensuring you stay informed about the latest updates. For…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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