Understanding the Activity View in Zendesk
Discover what the Activity view in Zendesk is and how it helps manage notifications for reviews, comments, and more.
What is the Activity view in Zendesk?
The Activity view in Zendesk is a feature that displays all your notifications related to received reviews, comments, reactions, and disputes.
This view helps you keep track of all your interactions and updates in one place. By accessing the Activity view, you can easily manage your notifications and ensure that you are up-to-date with all the activities related to your account.
More related questions
How can I mark notifications as read in Zendesk?
To mark notifications as read in Zendesk, you can use the Activity view. This view shows all your notifications related to reviews, comments, reactions, and disputes. To mark them as read, click on the side panel and then click on Activity. Next,…
How do I access the Activity view in Zendesk?
Accessing the Activity view in Zendesk is simple and helps you manage your notifications efficiently. To access it, click on the side panel and then select Activity. This will open up the view where you can see all your notifications related to…
How can I manage received notifications in Zendesk?
Managing received notifications in Zendesk is straightforward with the Activity view. In the Activity view, you can see all your notifications related to reviews, comments, reactions, and disputes. To manage them, click on the side panel, select…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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