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Understanding OAuth Scope Parameter in Zendesk

Discover how to use the 'scope' parameter in OAuth requests to control your app's access to Zendesk resources.

What is the purpose of the 'scope' parameter in OAuth requests?

The 'scope' parameter in OAuth requests defines the level of access your application has to Zendesk resources. It is crucial for controlling permissions.

You can specify scopes like 'read', 'write', or 'impersonate' to determine what actions your app can perform. For instance, 'read' allows access to GET endpoints, while 'write' permits creating, updating, and deleting resources. You can also fine-tune access to specific resources like tickets or users. For more details on setting scopes, see theoriginal documentation.


More related questions

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To use OAuth authentication with Zendesk, you need to register your application to generate OAuth credentials. This process involves creating an OAuth client in the Zendesk Admin Center. To register your application, navigate to Admin Center, click…

What are the different types of OAuth clients in Zendesk?

Zendesk supports two types of OAuth clients: Public and Confidential. These types determine how securely your application's credentials can be stored. Public OAuth clients are used in environments where credentials cannot be securely stored, such…

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Implementing an OAuth authorization flow in your application involves several steps to securely obtain access tokens from Zendesk. The process starts by sending the user to the Zendesk authorization page, where they can grant your application…

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How can I use an access token in Zendesk API calls?

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