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Understanding 'Failed POST (402 error)' in Sell Voice

Learn what the 'Failed POST (402 error)' means in Zendesk Sell Voice and how to resolve it by adding more Voice credits.

What does the 'Failed POST (402 error)' mean in Zendesk Sell Voice?

The 'Failed POST (402 error)' in Zendesk Sell Voice typically indicates that your account has run out of Voice credits. This error prevents you from making calls using Sell Voice.

To resolve this issue, an admin needs to add more Voice credits to your account. If your account still has credits and the error persists, it's best to contact Zendesk Customer Support for further assistance. For more details on troubleshooting Sell Voice issues, you can refer to theTroubleshooting Sell Voice problemsarticle.


More related questions

How can I resolve the 'Failed POST (402 error)' in Zendesk Sell Voice?

To resolve the 'Failed POST (402 error)' in Zendesk Sell Voice, you need to ensure your account has sufficient Voice credits. This error usually occurs when the credits are depleted. An admin should check the account's Voice credits and add more if…

Why am I unable to make calls with Zendesk Sell Voice?

If you're unable to make calls with Zendesk Sell Voice, it might be due to a 'Failed POST (402 error)' indicating a lack of Voice credits. To fix this, an admin should verify the account's Voice credits and add more if they are depleted. If the…

What should I do if my Zendesk Sell Voice credits are not empty but I still get an error?

If your Zendesk Sell Voice credits are not empty but you still encounter the 'Failed POST (402 error)', it's time to contact Zendesk Customer Support. This error might persist due to other underlying issues that require professional assistance. For…

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