Understanding Cursor-Based Pagination in Zendesk API
What is cursor-based pagination in Zendesk API?
Cursor-based pagination is a method that uses a pointer to a specific item in a dataset to mark your progress. This acts like a bookmark, allowing you to request the next batch of items by providing the cursor from the previous response. This method is beneficial for handling high volumes of data as it results in faster performance compared to traditional pagination methods. For more details, you can check theoriginal link.
More related questions
Why is Zendesk switching to cursor-based pagination?
Zendesk is transitioning to cursor-based pagination to enhance large-scale API usage and improve performance. This change aims to reduce the high response times and infrastructure strain caused by offset-based pagination, especially with high page…
What are the limits for offset-based pagination in Zendesk?
Zendesk is implementing rate limits for offset-based pagination to encourage the use of cursor-based pagination. Starting September 15, 2021, requests exceeding 1,000 pages will be limited to 10 requests per minute. This measure aims to reduce the…
How can I implement cursor-based pagination in my Zendesk API integrations?
To implement cursor-based pagination, it's recommended to switch as soon as possible. Review your current integrations to ensure they comply with the new limits and consider using cursor-based pagination for data exports. For reporting daily…
Which Zendesk API endpoints support cursor-based pagination?
Zendesk is gradually rolling out cursor-based pagination, starting with the Users, Tickets, and Tags endpoints. Eventually, most endpoints will support this method. For a complete list of supported endpoints, refer to the announcement about…
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