Understanding Checkbox Field Limitations in Zendesk Sell
Learn why checkbox fields can't be required in Zendesk Sell and how to work around this limitation with other field types.
Why can't checkbox fields be required in Zendesk Sell?
Checkbox fields in Zendesk Sell cannot be set as required due to system limitations. You'll need to use a different field type for mandatory fields.
The system does not support making checkbox fields mandatory for leads, contacts, or deals. This limitation means that if you need a field to be required, you must choose another field type that allows for mandatory settings.
More related questions
Can I make a custom checkbox field required in Zendesk Sell?
No, you cannot make a custom checkbox field required in Zendesk Sell. If you need a field to be mandatory, you'll have to select a different field type. While checkboxes are a popular choice for simple yes/no options, they cannot be set as required…
What should I do if I need a required field in Zendesk Sell?
If you need a required field in Zendesk Sell, consider using a different field type than a checkbox. Checkboxes cannot be set as required. To ensure that a field is mandatory, you should opt for a field type that supports this feature….
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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