Uncharged Credit Card for Zendesk Subscription
Find out why your credit card hasn't been charged for Zendesk and how to resolve it.
Why hasn't my credit card been charged for my Zendesk subscription?
If your credit card hasn't been charged, it might be due to the [41] Hold-call error. This error is a message from your card provider, indicating that they need to approve the payment. Your card has not been charged until this approval is given. To resolve this, contact your card provider using the number on the back of your card and request them to approve the payment to Zendesk.
More related questions
What does the error code [41] Hold-call mean when trying to pay my Zendesk subscription?
The error code [41] Hold-call indicates an issue with your card provider. This error message means that your credit card provider has flagged the transaction, and your card has not been charged. To resolve this, you need to contact your card…
How can I resolve the [41] Hold-call error when paying for Zendesk?
To resolve the [41] Hold-call error, you need to contact your card provider. This error is sent from your card provider, indicating that they need to approve the payment to Zendesk. Simply call the number on the back of your credit card and request…
What should I do if my payment to Zendesk is on hold?
If your payment to Zendesk is on hold, it could be due to the [41] Hold-call error. This error is sent from your card provider, indicating that they need to approve the transaction. To resolve this, call the number on the back of your credit card…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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