Troubleshooting Zendesk Chat Widget Display Issues
What should I do if the Zendesk Chat widget isn't displaying?
If the Zendesk Chat widget isn't displaying, ensure the script is correctly embedded in your HTML.
Double-check that the script is placed either in the<head>or at the end of the<body>tag. Also, verify that the script key is correct and hasn't been altered. If you're still facing issues, consider reaching out to Zendesk support for further assistance.
More related questions
How do I add the Zendesk Chat widget to my website?
To add the Zendesk Chat widget to your website, you need to embed a script in your site's HTML. First, navigate to your Zendesk dashboard and selectSettings > Widget, then click on theGetting Startedtab. Copy the embed script provided….
Where should I place the Zendesk Chat widget script in my HTML?
The Zendesk Chat widget script can be placed in the<head>or at the end of the<body>tag in your HTML. For optimal performance, it's recommended to place the script at the end of the<body>tag. This helps avoid blocking the browser from…
Can I add the Zendesk Chat widget to multiple websites?
Yes, you can add the Zendesk Chat widget to multiple websites. You have the flexibility to customize the appearance of the widget for each site. This allows you to maintain a consistent brand experience across different platforms. For more detailed…
How can I improve page load performance with the Zendesk Chat widget?
To improve page load performance with the Zendesk Chat widget, place the script at the end of the<body>tag. This placement helps prevent the script from blocking the browser's rendering process, allowing your page to load more efficiently….
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