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Troubleshooting Local Theme Previewing Errors

Find solutions for common errors during local theme previewing in Zendesk, including login and asset display issues.

What should I do if I encounter errors during local theme previewing?

If you encounter errors during local theme previewing, there are a few troubleshooting steps you can take. Common issues include login errors and problems with theme assets not displaying correctly.

Ensure you're using the correct subdomain and login credentials. If you're using single sign-on (SSO), remember to use an API token. For asset issues, check if the browser allows mixed HTTP and HTTPS content, as this can affect theme previews. If you continue to face problems, consider checking the ZCLI documentation on GitHub for additional troubleshooting tips.


More related questions

How can I set up local theme previewing in Zendesk?

To set up local theme previewing in Zendesk, you'll need to download the theme files, enable API access, and install the Zendesk Command Line Interface (ZCLI). This setup allows you to preview theme changes locally without uploading files to Guide…

How do I start local theme previewing in Zendesk?

To start local theme previewing in Zendesk, navigate to your theme folder in the command line and log into your Zendesk account using ZCLI. This process allows you to see your theme changes live in a browser. First, open your command line terminal…

How can I preview theme changes in Zendesk without refreshing the page?

You can preview theme changes in Zendesk without refreshing the page by using the ZCLI's live reload feature. This feature automatically updates the theme in your browser whenever you save changes locally. To use this feature, simply save your…

How do I stop local theme previewing in Zendesk?

To stop local theme previewing in Zendesk, you can use one of several methods. This will end the preview session and stop the background process. You can press Ctrl+C in the terminal session running ZCLI, open the URL…

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