Troubleshooting HTML Signature Issues in Zendesk Sell
Why is my HTML email signature not displaying correctly in Zendesk Sell?
If your HTML email signature isn't displaying correctly in Zendesk Sell, it might be due to incorrect HTML formatting or unsupported tags. Ensure your HTML code is clean and uses supported tags. You can use Command+Shift+V to paste code without formatting issues. If problems persist, consider using a different HTML signature generator or simplifying your design.
More related questions
How can I customize my email signature in Zendesk Sell?
You can personalize your email signature in Zendesk Sell to reflect your brand and style. There are two methods available: a simple signature and an HTML signature. A simple signature allows you to add basic text and links, while an HTML signature…
What is the difference between a simple and HTML email signature in Zendesk Sell?
A simple email signature in Zendesk Sell allows you to add basic text and links, but it doesn't support complex layouts or images wrapped by text. On the other hand, an HTML signature offers more flexibility, enabling you to include images, links,…
How do I add an image to my email signature in Zendesk Sell?
To add an image to your email signature in Zendesk Sell, you need to provide the URL of the image hosted online. For a simple signature, use the format toolbar to insert the image by clicking the Image icon and pasting the URL. For an HTML…
Can I switch from an HTML signature back to a simple signature in Zendesk Sell?
Yes, you can switch from an HTML signature back to a simple signature in Zendesk Sell. However, doing so will delete your current HTML signature. To make the switch, go to Settings > Communication Channels > Email, click on the Signature tab, and…
How do I ensure my email signature images are publicly accessible in Zendesk Sell?
To ensure your email signature images are publicly accessible in Zendesk Sell, host them on a public server or service that allows direct linking. You can copy the image URL from your company's website or a service like Google Drive with public…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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