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Troubleshooting Custom Code for Help Center Links

Encounter issues with custom code for linking your help center? Learn how to troubleshoot and find solutions.

What should I do if I encounter issues with custom code for linking my help center?

If you run into issues with custom code while linking your help center, it's important to note that Zendesk does not support or guarantee custom code solutions.

You can try posting your issue in the comments section of the Zendesk article or search online for solutions. Alternatively, consider reaching out to a web developer who can help troubleshoot and resolve any coding problems you might face.


More related questions

How can I link my Zendesk help center to my website?

To link your Zendesk help center to your website, you'll need to modify your website's code. You can do this by adding a hyperlink in your website's navigation bar that directs users to your help center. For a seamless integration, consider host…

What HTML code is needed to link my help center to my website?

To link your help center to your website, you'll need to use HTML code to create a hyperlink. This is typically done in the navigation bar of your website. Here's a basic example of how the HTML code might look: ```html

  • <a…

    Can I link one Zendesk help center to multiple websites?

    Yes, you can link a single Zendesk help center to multiple websites. This allows you to provide consistent support across different platforms. To do this, simply add the help center link to the navigation bars or relevant sections of each website….

    Is it possible to add a Zendesk Web Widget to the Help Center page?

    Yes, you can add a Zendesk Web Widget to your Help Center page. This allows users to easily contact you, attach files, and send messages directly from the Help Center. To enable this feature, you can turn on the web widget in your Help Center…

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