Troubleshooting 'Channel is Messaging' in Zendesk
What should I do if I can't find the 'Channel is Messaging' condition in Zendesk?
If you're unable to find the 'Channel is Messaging' condition in Zendesk, it might be due to the Agent workspace and Messaging not being enabled in your Admin Center. Ensure these features are activated to access the full range of conditions for setting up triggers.
If the issue persists, consider reaching out to Zendesk support for further assistance. They can help investigate the problem and ensure your settings are correctly configured.
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