Troubleshooting Account Domain Issues in Zendesk Sell
What should I do if I can't see my account domain when installing an app?
If you can't see your account domain while trying to install an app in Zendesk Sell, it could be due to a couple of reasons. You might not have admin access to the required domain, or your Sell account hasn't been migrated yet.
To resolve this, ensure you have the necessary admin permissions. If your account needs migration, you'll need to arrange for it to be migrated to use the apps in the Zendesk Marketplace. For further assistance, you can refer to the originalZendesk help article.
More related questions
What types of public apps are available in Zendesk Sell?
Zendesk Sell offers a variety of public apps that can enhance your workflow. These apps fall into two main categories: contextual apps and action-based apps. Contextual apps, like the HubSpot app, allow you to view information from other tools…
How do I install public apps in Zendesk Sell?
Installing public apps in Zendesk Sell is a straightforward process. First, navigate to the Zendesk Marketplace and search for the App Directory for Sell. Once you find the app you want, click 'Install' and select your account domain from the…
Can I develop private apps for Zendesk Sell?
Yes, you can develop private apps for Zendesk Sell to meet your company's unique needs. However, this option is not available on the Sell Team plan. Private apps are not listed in the Zendesk Marketplace, so you'll need to use the Apps Developer…
How can I remove a Marketplace app from Zendesk Sell?
Removing a Marketplace app from Zendesk Sell is simple and can be done by an admin. To uninstall an app, go to the Sell sidebar and click the Settings icon, then navigate to Integrations > Apps. Hover over the app you wish to remove, click the…
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