Troubleshoot Zendesk Chat Widget on Jimdo
Learn how to troubleshoot if the Zendesk Chat widget doesn't appear on your Jimdo site after installation.
What should I do if the Zendesk Chat widget doesn't appear on my Jimdo site?
If the Zendesk Chat widget doesn't appear on your Jimdo site, ensure that you've correctly inserted the widget code.
Double-check that the code is placed above the</div>tag in the footer tab of your custom template. After saving, reload your browser to see if the widget appears. If issues persist, reviewing the installation steps or consulting Zendesk support might help resolve the problem.
More related questions
How do I install Zendesk Chat on my Jimdo website?
To install Zendesk Chat on your Jimdo website, you need to insert the chat widget code into your site's custom template. First, log into your Jimdo account and navigate toMenu > Design > Advanced > Custom template. In the footer tab, paste…
Where do I find the Zendesk Chat widget code for Jimdo?
To find your Zendesk Chat widget code, you need to refer to a specific article provided by Zendesk. This code is essential for embedding the chat widget into your Jimdo website. Once you have the code, you can follow the installation steps to…
Can I use Zendesk Chat with any version of Jimdo?
Zendesk Chat integration is available for Jimdo, but only if you're using the Legacy versions of Zendesk Chat. If you're unsure about which version of Zendesk Chat you have, it's important to check first. This integration won't work with newer…
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