Troubleshoot Dashboard Filter Issues in Zendesk Explore
Why is my dashboard filter not working in Zendesk Explore?
Your dashboard filter might not be working because the dataset or report it was linked to has been removed. To resolve this, remove the current filter and add a new one. This will ensure the filter is properly linked to a valid dataset. If you're using live data, make sure to include the appropriate live data widgets that correspond with your filter.
More related questions
Why do I get a 'Network error' or 'Error code 3' when using a dashboard filter in Zendesk Explore?
These errors occur when the dataset or report linked to the filter has been removed. To fix this, remove the current filter and add a new one. This ensures the filter is connected to a valid dataset for the report on your dashboard. If you're using…
How can I resolve 'Error code 3' when editing a dashboard in Zendesk Explore?
To resolve 'Error code 3', you need to remove the problematic filter and add a new one. This error typically happens when the dataset or report associated with the filter has been removed. By adding a new filter, you ensure it's linked to a current…
What should I do if I encounter a 'Network error' in Zendesk Explore?
If you encounter a 'Network error' in Zendesk Explore, it's likely because the dataset or report linked to your filter has been removed. To fix this, remove the existing filter and add a new one to ensure it's connected to a valid dataset….
How do I ensure my dashboard filters are linked to the correct datasets in Zendesk Explore?
To ensure your dashboard filters are linked to the correct datasets, remove any filters that are causing errors and add new ones. This will link them to the current datasets for your reports. If you're using live data, make sure to include live…
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