Troubleshoot Apple Calendar Sync with Sell
What should I do if my Apple calendar events aren't appearing in Zendesk Sell?
If your Apple calendar events aren't appearing in Zendesk Sell, ensure that you've correctly set up the Google or Microsoft 365 calendar integration in Sell. Also, check that you've selected the Google or Microsoft 365 calendar when creating new events in Apple calendar. If everything is set up correctly, your events should sync every 15 minutes. If issues persist, revisit the setup steps or consult Zendesk support for assistance.
For setup guidance, see theoriginal Zendesk help article.
More related questions
How can I sync my Apple calendar with Zendesk Sell?
To sync your Apple calendar with Zendesk Sell, you need to use Google or Microsoft 365 as intermediaries. First, set up the Google or Microsoft 365 calendar integration in Sell. Then, on your Mac, open the Calendar application and add a new email…
Can I directly integrate my Apple calendar with Zendesk Sell?
No, you cannot directly integrate your Apple calendar with Zendesk Sell. However, you can sync your Apple calendar events to Sell by using Google or Microsoft 365 calendar integrations. This involves setting up either a Google or Microsoft 365…
What are the steps to add a Google or Microsoft 365 account to my Apple calendar?
To add a Google or Microsoft 365 account to your Apple calendar, open the Calendar application on your Mac. Go to Calendar > Preferences, and under the Accounts tab, click Add (+) to add a new email account. Choose either Google or Microsoft 365…
How often do Apple calendar events sync with Google or Microsoft 365?
Apple calendar events sync with Google or Microsoft 365 every 15 minutes. Once synced, these events will then appear in Zendesk Sell through the chosen intermediary calendar. This regular syncing ensures that your appointments are up-to-date across…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
