image for site

Trouble Starting Sell Trial from Zendesk Product Tray

Learn how to resolve issues starting a Sell trial from the Zendesk Product Tray by adjusting browser plugin settings.

Why can't I start a Sell trial from the Zendesk Product Tray?

If you're having trouble starting a Sell trial from the Zendesk Product Tray, it might be due to your browser's privacy settings. Specifically, browser plugins like Privacy Badger can interfere with loading certain features. To fix this, you can adjust the settings of the plugin by clicking on it in your browser and selecting the 'Disable for this site' option. After making this change, reload your Sell page, and the issue should be resolved.


More related questions

How do I resolve issues with loading Zendesk Marketplace apps?

If you're unable to load Zendesk Marketplace apps, it could be due to privacy settings in your browser plugins. Plugins like Privacy Badger might block necessary components. To resolve this, access the plugin settings in your browser and choose…

What should I do if I have multiple Zendesk accounts with the same apps?

Having multiple Zendesk accounts with the same installed apps can sometimes cause loading issues due to browser privacy settings. To address this, check your browser plugins like Privacy Badger. You can disable the plugin for the specific site by…

How can I configure privacy settings in browser plugins for Zendesk Sell?

To configure privacy settings in browser plugins for Zendesk Sell, you need to adjust the settings of the plugin causing the issue. For example, with Privacy Badger, click on the plugin in your browser and select 'Disable for this site'. This…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites