Timeframe for Live Data Dashboard in Explore
Understand the 24-hour timeframe for the Live data dashboard to appear in Zendesk Explore after setup.
How long does it take for the Live data dashboard to appear in Explore?
The Live data dashboard in Explore can take up to 24 hours to appear after setting up messaging.
Explore syncs the messaging data and adds the dashboard to your library the next day after midnight in your account's time zone. So, if you set up messaging at 9:00 AM on a Monday, the dashboard should be available by 12:00 AM on Tuesday.
More related questions
Why don't I see the Live data dashboard in Zendesk Explore?
If you've recently set up messaging in Zendesk, it might take up to 24 hours for the Live data dashboard to appear in Explore. After setting up messaging, Explore syncs the data and adds the Live data dashboard to your library the next day after…
What should I do if the Live data dashboard is missing in Explore?
If the Live data dashboard is missing in Explore, ensure that 24 hours have passed since setting up messaging. The dashboard is added to your library the next day after midnight in your account's time zone. If it's still missing after this period,…
When does Explore sync messaging data for the Live dashboard?
Explore syncs messaging data for the Live dashboard the next day after midnight in your account's time zone. This means if you set up messaging at any time during the day, the data will sync and the dashboard will be added to your library after…
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