Third-Party Apps for Bulk Deleting Zendesk Tickets
Are there third-party apps for bulk deleting closed tickets in Zendesk?
Yes, there are third-party apps available that can help with bulk deleting closed tickets in Zendesk. For example, the 'Purge My Zendesk' app allows you to permanently delete various types of tickets, users, or organizations in bulk. However, some apps may no longer be available in the Zendesk Marketplace and might need to be purchased directly from the developer.
More related questions
How can I bulk delete closed tickets in Zendesk?
To bulk delete closed tickets in Zendesk, you can use the bulk delete tickets API endpoint. This method allows you to manually delete closed tickets. Additionally, you can create a deletion schedule to automatically delete archived tickets after a…
Is there an easy way to bulk delete closed tickets in Zendesk?
Currently, the easiest way to bulk delete closed tickets in Zendesk is by using the API. Unfortunately, there isn't a simple checkbox option like there is for non-closed tickets. Many users have expressed the need for a more straightforward method,…
Can I automate the deletion of closed tickets in Zendesk?
Yes, you can automate the deletion of closed tickets in Zendesk by creating a deletion schedule. This feature is available if you have the Advanced Data Privacy and Protection add-on. It allows you to set up schedules to automatically delete…
What are the limitations of using the Zendesk API for deleting tickets?
Using the Zendesk API to delete tickets requires you to know the ticket IDs, which can be cumbersome if you have a large number of tickets to delete. This method is not as straightforward as using a checkbox in the interface, and it may not be…
What options do I have if I reach my storage limit in Zendesk?
If you reach your storage limit in Zendesk, your options for removing old tickets include using the API to delete them or purchasing the Advanced Data Privacy and Protection add-on for automated deletion. Unfortunately, there isn't a simple…
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