Testing System Requirements for Zendesk Agent Workspace
How can I test if my system meets Zendesk Agent Workspace requirements?
Testing your system to ensure it meets Zendesk Agent Workspace requirements is crucial for smooth operation.
You should test on the same hardware, network, physical location, and browser as your users. For virtual environments, conduct all tests within that environment. Utilize online tools to check your RAM and internet speed to ensure they meet the minimum or recommended specifications.
More related questions
What are the recommended system requirements for Zendesk Agent Workspace?
For the best experience with Zendesk Agent Workspace, it's recommended to have a download and upload speed of 10 Mbps or greater, and at least 8 GB of RAM. Additionally, you should be using one of the following operating systems: MacOS 10.12…
What are the minimum system requirements for Zendesk Agent Workspace?
To use Zendesk Agent Workspace, you need a minimum download and upload speed of 5 Mbps and at least 5 GB of RAM. These are the basic requirements to ensure the workspace functions properly, but for a smoother experience, consider meeting the…
Which operating systems are supported by Zendesk Agent Workspace?
Zendesk Agent Workspace supports several operating systems to ensure compatibility and performance. For desktops, you can use MacOS 10.12 Monterey or newer, and Windows 10 or newer. If you're using the mobile app, it supports Android 5.0 or newer,…
Which web browsers are compatible with Zendesk Agent Workspace?
To ensure the best performance and security, Zendesk Agent Workspace is compatible with the latest two versions of major web browsers. These include Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge. Keeping your browser updated is…
Can I use Zendesk Agent Workspace on a virtual machine?
Zendesk highly advises against using the Agent Workspace on virtual machines. This is because virtual environments may not provide the necessary resources or performance needed for optimal operation. If you must use a virtual environment, ensure…
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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