image for site

Test Your New OAuth Token for Zendesk Chat

Find out how to test your new OAuth token for Zendesk Chat to ensure it's working correctly with a simple API request.

How can I test if my new OAuth token for Zendesk Chat is working?

Testing your new OAuth token is a good practice to ensure it works as expected. You can do this by making a simple GET request to /api/v2/chats using the token. Use the following cURL command, replacing TOKEN with your actual token:

curl https://www.zopim.com/api/v2/chats -H "Authorization: Bearer TOKEN"

If the request is successful, it confirms that your token is valid and can be used for API requests.


More related questions

How do I generate an OAuth token for Zendesk Chat API?

To generate an OAuth token for the Zendesk Chat API, you need to follow a series of steps. First, create an OAuth API client by navigating to Zendesk Chat > Account > API & SDKs and clicking the Add API Client button. Enter a name, company, and the…

What are the different methods to create an OAuth token for Zendesk Chat?

There are two main methods to create an OAuth token for Zendesk Chat: the 'Implicit' grant flow and the 'Authorization Code' grant flow. The 'Implicit' grant flow is quicker and more convenient for testing environments, while the 'Authorization…

Why do I need to recreate OAuth tokens after account changes?

OAuth tokens need to be recreated after account changes because these changes can affect the token's validity. If you generate a token before the changes are applied to your account, you'll need to go through the steps again to ensure the token is…

What should I do if I encounter an 'invalid scope' error with my OAuth token?

If you encounter an 'invalid scope' error with your OAuth token, it may be due to incorrect scope settings. Ensure that the token's scope includes 'read', 'write', and 'chat' if you're accessing the Chat Conversations API. You can retrieve the…

How do I update the client_type to 'confidential' for restricted endpoints?

To update the client_type to 'confidential' for restricted endpoints, you need to perform a couple of API calls. First, get the client ID using your new token with the following command: ```bash curl https://www.zopim.com/api/v2/oauth/clients -H…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites