Supported File Formats for Zendesk Favicon
What file formats are supported for a Zendesk favicon?
Zendesk supports .ico and .jpg file formats for favicons.
When adding a custom favicon to your Zendesk agent interface, you can choose between .ico and .jpg formats. It's important to note that .svg file formats are not supported. Ensure your image is square, such as 20x20 pixels, to maintain clarity when displayed in a browser tab.
More related questions
How do I add a custom favicon to my Zendesk agent interface?
Adding a custom favicon to your Zendesk agent interface is a simple process. To get started, navigate to the Admin Center and click the Account icon in the sidebar. From there, select Appearance > Branding. In the Favicon section, click 'Choose…
Can I use different favicons for light and dark mode browsers in Zendesk?
Currently, Zendesk only allows you to upload one favicon. This means that you cannot have separate favicons for light and dark mode browsers. If you have specific needs or suggestions, consider posting them in Zendesk's feedback forum, where the…
Is it possible to add a favicon to Zendesk Sell?
Currently, you cannot add a favicon to Zendesk Sell. While you can add a favicon to the Zendesk Support interface, this feature is not available for Zendesk Sell. If this is a feature you would like to see, you can suggest it in Zendesk's feedback…
What are the best practices for choosing a favicon for Zendesk?
Choose a simple and recognizable image for your Zendesk favicon. When selecting a favicon, it's important to pick an image that is easy to recognize, even at a small size. Ensure the image is square, with equal height and width, such as 20x20…
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