image for site

Stop Sharing Dashboards in Zendesk Explore

Learn how to stop sharing dashboards with users or groups in Zendesk Explore. Follow these steps to manage dashboard access.

How do I stop sharing a dashboard with a user or group in Zendesk Explore?

To stop sharing a dashboard with a user or group in Zendesk Explore, you simply need to clear the corresponding checkbox in the Share dashboard window. This action will revoke their access to the dashboard.

To access the Share dashboard window, open the dashboard and click the drop-down arrow next to Share, then select Share. Alternatively, if you're in the dashboards library, click the Settings icon next to the dashboard's name and select Share. From there, you can manage the users and groups with whom the dashboard is shared.


More related questions

How can I share a dashboard with other agents and admins in Zendesk Explore?

To share a dashboard with other agents and admins in Zendesk Explore, you can use the Share feature. You can share dashboards with individual users or groups of users that have been added in Zendesk Support. Users you've shared with will receive an…

What is the process for publishing a dashboard in Zendesk Explore?

Publishing a dashboard in Zendesk Explore ensures that users see the latest version of your dashboard after you've made changes. When you make changes to a dashboard or a report included on it, these changes aren't automatically shared with users….

Can I share a dashboard in Zendesk Explore without sending an email?

Currently, it is not possible to share a dashboard in Zendesk Explore without sending an email. When you share a dashboard, users will always receive an email invitation to view it. This feature ensures that users are notified about the shared…

Can I schedule regular deliveries of shared dashboards in Zendesk Explore?

Yes, you can schedule regular deliveries of shared dashboards in Zendesk Explore. This feature allows you to automate the distribution of dashboards to users on a regular basis. To set up scheduled deliveries, you need to configure the delivery…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites