No, emails are automatically added to any deal card that the contact is on. However, you can remove email messages from your deals or make them visible only to yourself. This allows you to manage the visibility of emails on deal cards more effectively.
For more information on working with deals, see the article: About deal settings.
You can manage email visibility on deal cards by removing email messages or making them visible only to yourself. This feature helps you control which emails are displayed on the deal cards of contacts involved in multiple deals. For more detailed…
Yes, it is possible to remove emails from deal cards in Zendesk. While emails are automatically added to any deal card that a contact is on, you have the option to remove them or make them visible only to yourself. This helps in keeping your deal…