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Steps to Modify Auto Responses in Chat SDK

Learn the steps to modify auto responses in Zendesk Chat SDK by editing the strings.xml file. Customize responses easily.

What steps are involved in modifying auto responses in Chat SDK?

Modifying auto responses in the Chat SDK involves a few simple steps.

First, locate your Chat SDK app folder and navigate tosrc>res>values>strings.xml. Open thestrings.xmlfile and find the predefined text you want to change. Make your updates directly in this file. This process allows you to customize the auto responses to better fit your needs.

For additional guidance, refer to the developer articles on localizing text for iOS and Android.


More related questions

How do I change predefined auto responses in Zendesk Chat SDK?

To change predefined auto responses in the Zendesk Chat SDK, you need to access the strings.xml file. First, locate your Chat SDK app folder and navigate to the path:src>res>values>strings.xml. Open thestrings.xmlfile and find the predefined…

Where can I find the strings.xml file in the Chat SDK?

The strings.xml file in the Chat SDK is located within your app folder. To find it, expand your Chat SDK app folder and navigate to the following path:src>res>values>strings.xml. This file contains all the predefined text that you can modify to…

Can I customize auto responses for both iOS and Android in Chat SDK?

Yes, you can customize auto responses for both iOS and Android in the Chat SDK. The process involves editing thestrings.xmlfile located in your Chat SDK app folder atsrc>res>values>strings.xml. This file contains all the predefined text that…

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