Steps for Current Zoom Phone by Faye Users
What should I do if I am using the Zoom Phone by Faye app?
If you are currently using the Zoom Phone by Faye app, you should uninstall it and install the new Zoom Phone for Zendesk app at your earliest convenience. The Zoom Phone by Faye app will no longer be available for new installs and will stop functioning after May 5, 2024. Transitioning to the new app will ensure you continue to have access to the latest features and updates.
More related questions
What is the new Zoom Phone for Zendesk app?
The new Zoom Phone for Zendesk app is a replacement for the previous Zoom Phone by Faye app. It offers a more seamless integration with Zendesk Support, improved capabilities, and more frequent updates. This app is now available on the Zendesk…
Why is Zendesk replacing Zoom Phone by Faye with a new app?
Zendesk is replacing the Zoom Phone by Faye app with the new Zoom Phone for Zendesk app to provide a more seamless and improved experience. This change is part of a partnership with Zoom to integrate its video and audio tools more effectively with…
When will the Zoom Phone by Faye app stop functioning?
The Zoom Phone by Faye app will stop functioning on May 5, 2024. Until then, users can continue to use the app, but it is recommended to switch to the new Zoom Phone for Zendesk app as soon as possible to ensure continued service and access to new…
How can I learn more about the Zoom Phone for Zendesk app?
To learn more about the Zoom Phone for Zendesk app, you can visit the Zendesk Marketplace where the app is available for installation. Additionally, if you have questions or feedback, you can post in the product feedback forums or contact Zendesk…
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