To start a new theme in Zendesk Guide, you can either add a fresh copy of the Copenhagen theme or duplicate an existing theme. This allows you to build a new theme from scratch or modify an existing one to suit your needs. The Copenhagen theme is a great starting point as it is the standard theme provided by Zendesk.
You can add a new theme directly in Guide, which will automatically add a fresh copy of the Copenhagen theme to your Themes page. Alternatively, you can access the open-source Copenhagen repository on GitHub to get a fresh version of the theme. If you prefer to modify an existing theme, simply duplicate it to retain some of the existing styles. For more details, see theAdding a help center theme to Guide.
Downloading a theme from Zendesk Guide allows you to work on it offline using your own development tools. The theme is downloaded as a zip archive containing templates, JavaScript, CSS, and assets. To download your theme, navigate to the Themes…
Editing your Zendesk theme locally allows you to use your preferred development tools and preview changes in real-time. This process involves downloading the theme, setting up local previewing, and using version control. Once you've downloaded your…
After editing your theme locally, you can import it back into Zendesk Guide by compressing the theme directory into a ZIP archive. This allows you to preview and publish your custom theme. To import your theme, simply drag and drop the ZIP file…
If you accidentally modify your theme in Guide, it's important to download the updated theme and check those changes into your version control system. This ensures that your local and Guide versions remain in sync. Continuing to make changes…
Publishing your new theme in Zendesk Guide is a straightforward process. Once you're satisfied with your theme, simply click 'Publish' from the theme menu in the workbench. This action will make your theme live, allowing users to see the changes…