Creating a data filter in Zendesk Explore requires an advanced skill level.
This is because it involves creating calculated attributes using specific formulas and understanding how to integrate these into your dashboards. If you're new to Zendesk Explore, you might need to familiarize yourself with its interface and functionalities before attempting to create custom filters.
To display specific values in a Zendesk dashboard filter, you need to create a standard calculated attribute. This involves using a formula to specify which values you want to display. First, ensure you have Zendesk Explore Professional or…
To create a data filter in Zendesk Explore, you need Editor or Admin permissions. These permissions allow you to access and modify reports and dashboards within Zendesk Explore. If you don't have these permissions, you may need to contact your…
A standard calculated attribute in Zendesk Explore is a custom field you create using a formula to display specific data. This attribute allows you to filter and display only the data you need in your reports and dashboards. For example, you can…
Setting up a data filter in Zendesk Explore typically takes about 20 minutes. This process involves creating a standard calculated attribute and adding it to your dashboard as a filter. The time required may vary depending on your familiarity with…