Yes, you can set up SSO on any Zendesk plan, and it will be applied account-wide. This means you don't need to upgrade to a specific plan to enable SSO. You can set it up yourself without needing to create a support ticket with Zendesk's Customer Care team.
Yes, Zendesk does integrate with Microsoft Entra SSO. You can find a detailed tutorial on how to set up this integration in Microsoft's help center. However, keep in mind that Zendesk does not provide support for configuring your Microsoft Entra ID…
If you need help with Microsoft Entra SSO integration in Zendesk, it's best to contact Microsoft's support team. Zendesk does not provide support for configuring Microsoft Entra ID integration. You can also post your questions in the community for…
In Zendesk, SSO is applied account-wide, meaning it is not limited to individual accounts. Once you set up SSO, it will be effective across your entire Zendesk account, providing a seamless sign-on experience for all users.
You can enable SSO in Zendesk on your own without needing to contact support. Zendesk provides documentation on enabling JWT and SAML single sign-on, which you can follow to set up SSO independently. If you encounter any issues, you can use the…