Setting Up a Requests-Only Help Center
How do I set up a requests-only help center in Zendesk Guide?
Setting up a requests-only help center in Zendesk Guide allows you to focus solely on ticket management without a public-facing knowledge base. This setup is ideal for organizations that prefer direct customer interactions.
To configure this, you can adjust your Guide settings to restrict access to the knowledge base and enable ticket submission features. For a step-by-step guide, refer to theoriginal guide.
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