Set Up Dashboard Restrictions in Zendesk Explore
Find out how to set up dashboard restrictions in Zendesk Explore to control user access to data.
How do I set up dashboard restrictions in Zendesk Explore?
To set up dashboard restrictions in Zendesk Explore, you need to use the Beta - New Dashboard builder. This feature allows you to create rules that determine what data a user can view on your dashboards.
By configuring these rules, you can ensure that only specific users or groups have access to certain data. For a step-by-step guide on creating these restrictions, check out the article: Dynamically adapting dashboard data based on viewer.
More related questions
Can I restrict access to Zendesk Explore dashboards for specific users?
Yes, you can restrict access to Zendesk Explore dashboards for specific users. This feature is available in the Zendesk Explore Beta - New Dashboard builder. By setting up dashboard restrictions, you can control which users can view certain data on…
What is the Zendesk Explore Beta - New Dashboard builder?
The Zendesk Explore Beta - New Dashboard builder is a feature that allows you to create and manage dashboards with enhanced capabilities. It includes options for restricting dashboard views to specific users or groups. This builder is part of the…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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