Security Options for Wix Answers and Zendesk QA Integration
Are there security options when connecting Wix Answers to Zendesk QA?
Yes, there are additional security options available when connecting Wix Answers to Zendesk QA. These options allow you to prevent specific information and conversations from being synced, giving you control over what data is shared between the platforms.
More related questions
How do I connect Wix Answers to Zendesk QA?
Connecting Wix Answers to Zendesk QA is a straightforward process. First, during the signup, select Wix Answers from the list of integrations. Then, name your connection, which is helpful if you plan to add more connections later. Enter your Wix…
Can I connect multiple Wix Answers accounts to Zendesk QA?
Yes, you can connect multiple Wix Answers accounts to Zendesk QA. To do this, go to Account Settings > Connections within Zendesk QA. This feature allows you to manage multiple instances of Wix Answers or even other software, providing flexibility…
What should I do if I need to import older data from Wix Answers?
If you need to import data older than the last 24 hours from Wix Answers, you should contact the Zendesk Support team. They can assist you with importing older data, ensuring you have access to all the necessary information for your operations.
How long does it take to sync data from Wix Answers to Zendesk QA?
The time it takes to sync data from Wix Answers to Zendesk QA can vary. It depends on the options you selected and the volume of conversations in your account. Initially, the system will start syncing the last 24 hours of data, which may take some…
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