Restrict Data Exports to Specific Admins in Zendesk
How can I restrict data exports to certain admins in Zendesk?
You can restrict data exports to certain admins by specifying an approved email domain. When Zendesk enables data exports, only admins with email addresses from this domain can export data.
To set this up, go to the Admin Center, click on 'Account' in the sidebar, then select 'Tools' > 'Reports'. If needed, click the 'Export' tab to see data export options. Replace the domain in the 'Approved email domain' field with your desired domain, like 'mycompany.com'. If you leave it blank, any admin can export data. Remember to click 'Save' to apply the changes.
More related questions
What steps are needed to deactivate data exports in Zendesk?
To deactivate data exports in Zendesk, you need to access the Admin Center and follow a few simple steps. This will prevent any data from being exported until you choose to reactivate it. In the Admin Center, click on 'Account' in the sidebar, then…
Can I change the approved email domain for data exports in Zendesk?
Yes, you can change the approved email domain for data exports in Zendesk. This allows you to control which admins can export data based on their email domain. To change the domain, navigate to the Admin Center, click 'Account' in the sidebar, and…
What happens if I leave the approved email domain field blank in Zendesk?
Leaving the approved email domain field blank in Zendesk means that any admin can export data, regardless of their email domain. This setting allows for more flexibility but less control over who can access data exports. If you want to restrict…
How do I reactivate data exports in Zendesk after deactivation?
To reactivate data exports in Zendesk after deactivation, you will need to contact Zendesk Customer Support. They will assist you in enabling the data export feature again. Once you have contacted support, they will guide you through the process to…
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