image for site

Resources for Zendesk Certification Program

Explore the resources available for the Zendesk Certification Program, including the exam portfolio and program handbook.

What resources are available for the Zendesk Certification Program?

The Zendesk Certification Program provides several resources to help participants succeed. These include the Certification Exam Portfolio, which outlines the exams available, the Certification Program Handbook, which provides detailed information about the program, and the Certification Program Participant Agreement, which outlines the terms and conditions of participation. These resources are designed to guide you through the certification process and ensure you have all the information you need.


More related questions

What is the Zendesk Certification Program?

The Zendesk Certification Program is designed to recognize skilled professionals who implement and support Zendesk solutions. It aims to distinguish those who are a cut above the rest in their expertise and capabilities. The program offers various…

Who can I contact for questions about the Zendesk Certification Program?

If you have any questions about the Zendesk Certification Program, you can reach out to the team at certification@zendesk.com. They are available to provide the assistance you need and answer any queries you may have about the program. However,…

How long does it take to get a response from Zendesk Certification support?

Response times from Zendesk Certification support can vary. While they aim to respond promptly, there may be instances where it takes longer to receive a reply. If you have been waiting for a response for a few weeks, it might be helpful to follow…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites